This Privacy Policy explains how 8k8t collects, processes, stores, and protects the personal information of all registered members in the Philippines. By creating an account and using the platform, you agree to the data practices described on this page. If you have questions about how your data is handled, the FAQ page covers the most common queries from Filipino members.
Last Updated
January 2025
Applies to all 8k8t accounts registered in the Philippines.
When you register and use the 8k8t platform, we collect certain personal information that is necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We only collect data that is relevant and proportionate to the services we provide, and we do not request information beyond what is needed for those purposes. The categories of personal data we collect are described below.
When you create your 8k8t account, we collect your full name, date of birth, email address, mobile number, and any government-issued identification details required for identity verification. This information is used to confirm that you meet the minimum age requirement of 21 years under Philippine law, to verify your identity before processing withdrawals, and to maintain the security and integrity of your account. We may also collect a selfie or photograph for identity verification purposes where required by our compliance procedures. All identity data is stored securely and is only accessed by authorised personnel for the purposes described in this policy. You are responsible for ensuring that the registration information you provide is accurate and kept up to date.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information including your GCash or Maya account details, bank account information where applicable, and records of all transactions carried out on the platform. This data is used solely to facilitate your financial transactions, to investigate any payment disputes, and to comply with anti-money laundering obligations under Philippine law. We do not store full card numbers or complete banking credentials on our servers; payment processing is handled through secure, compliant payment providers. Transaction records are retained for the period required by applicable regulations and are not shared with third parties except where required by law or by the payment provider processing your transaction. If you have questions about a specific transaction, the FAQ page provides guidance on common payment queries.
We collect data about how you use the 8k8t platform, including the games you play, your betting history, session durations, login times, and the device and browser you use to access the platform. This information helps us personalise your experience, identify any unusual account activity that may indicate fraud or unauthorised access, and fulfil our responsible gaming obligations by monitoring for patterns that may suggest problematic play. Usage data is also used in aggregate, anonymised form to improve the platform and to understand how Filipino members interact with our services. We do not use your gaming activity data to make automated decisions that have a significant legal or similarly significant effect on you without human review. Your activity data is retained for as long as your account remains active and for a reasonable period thereafter in accordance with our data retention schedule.
When you contact our support team or submit a complaint, we collect and retain the content of your communications, including any attachments or supporting documents you provide. This data is used to resolve your query, to maintain a record of the support interaction, and to improve the quality of our customer service. We may also send you service-related communications — such as account notifications, security alerts, and updates to our policies — using the contact details you provided at registration. You may opt out of non-essential communications at any time through your account settings, but service-critical messages such as security alerts cannot be disabled as they are necessary for the safe operation of your account. All communications data is handled with the same level of security as your other personal information.
8k8t uses your personal data only for the purposes described in this policy. We do not sell your data to third parties, and any sharing with external parties is limited to what is strictly necessary to operate the platform, comply with legal obligations, or protect the safety of our members. The table below summarises the main purposes for which your data is used and the legal basis for each.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and identity verification | Name, date of birth, ID documents | Legal obligation; contract performance |
| Processing deposits and withdrawals | Payment details, transaction records | Contract performance; legal obligation |
| Fraud prevention and security monitoring | Login data, device info, activity logs | Legitimate interest; legal obligation |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation; legitimate interest |
| Customer support and complaint handling | Communications, account history | Contract performance; legitimate interest |
| Platform improvement and analytics | Anonymised usage data | Legitimate interest |
| Regulatory compliance and reporting | Identity, transaction, and activity data | Legal obligation |
8k8t shares your personal data with third parties only in the following limited circumstances: with payment service providers such as GCash and Maya to process your transactions; with identity verification providers to confirm your age and identity as required by Philippine regulations; with technology and hosting providers who support the operation of the platform under strict data processing agreements; and with regulatory authorities or law enforcement agencies where we are legally required to do so. All third-party service providers who handle your data on our behalf are contractually required to process it only for the purposes we specify and to maintain appropriate security standards. We do not share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.
If you have concerns about how a specific third party handles your data, you may raise a query through the support channels available in your account dashboard, and we will respond within a reasonable timeframe.
All personal data is stored on secure servers with encryption at rest and in transit, accessible only to authorised personnel with a legitimate operational need.
We retain your personal data for as long as your account is active and for the period required by Philippine law after account closure, typically five years for financial records.
Your data is primarily processed and stored within secure facilities serving the Philippines market, and any cross-border transfers are subject to appropriate safeguards.
As a member of 8k8t and a data subject under applicable Philippine data protection law, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact us through the support channels available inside your account dashboard, and we will respond within the timeframe required by law.
Yes. You have the right to request access to the personal data that 8k8t holds about you, and we will provide you with a copy of that data in a commonly used format within the timeframe required by Philippine data protection law. Your access request should be submitted through the support channels in your account dashboard, and you may be asked to verify your identity before we release the data to ensure it is not disclosed to an unauthorised party. The information provided will cover the categories of data we hold, the purposes for which it is processed, and any third parties with whom it has been shared. There is no fee for a standard access request, though we reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive. If you believe any of the data we hold about you is inaccurate, you may also submit a correction request at the same time.
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it without undue delay. Some basic account details — such as your contact number or email address — can be updated directly through your account settings. For more sensitive information such as your name or date of birth, a correction request must be submitted through the support team along with supporting documentation to verify the change. We will action your correction request as promptly as possible and will notify you once the update has been made. Where we have shared the inaccurate data with a third party, we will also inform them of the correction where it is practicable to do so. Keeping your account information accurate helps ensure that your transactions are processed smoothly and that your account remains secure.
You have the right to request the deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. However, this right is not absolute — we are required by Philippine law to retain certain categories of data, particularly financial and identity records, for a specified period after account closure, and deletion requests cannot override these legal retention obligations. If you wish to close your account and request deletion of your data, you should first ensure that any eligible balance has been withdrawn, then submit your request through the account management section. We will confirm which data can be deleted immediately and which must be retained for legal compliance purposes, and we will action the deletion of eligible data within a reasonable timeframe. For further guidance on account closure, the FAQ page provides step-by-step information.
Where we process your personal data on the basis of legitimate interest — for example, for platform analytics or certain fraud prevention activities — you have the right to object to that processing. If you submit an objection, we will review it and cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defence of legal claims. You also have the right to object to the use of your data for direct marketing purposes at any time, and we will action such objections without delay. Objections related to processing carried out under a legal obligation cannot be upheld, as we are required by law to carry out that processing regardless of your preference. All objection requests should be submitted through the support channels in your account dashboard, with a clear description of the processing you are objecting to and the reasons for your objection.
This Privacy Policy should be read alongside the following pages, which together govern your use of the 8k8t platform:
Now that you understand how 8k8t handles your personal information, you can register with confidence. Your data is protected, never sold, and used only to give you the best possible experience on the platform. Registration is free, takes only a few minutes, and gives you immediate access to the full slot game library, all active promotions, and the 8k8t VIP programme — all in Philippine pesos through GCash, Maya, and local bank transfer. If you still have questions, the FAQ page is the best place to start.